What is Clearpay? Clearpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four payments made every 2 weeks without any interest.
Clearpay is available to all over 18’s with a billing and delivery address registered in the UK.
You’re unable to buy Gift vouchers using Clearpay and your order will need to be placed in GBP. However, if you have a gift voucher and you’re spending more than its value, you can pay the remaining balance of your order using Clearpay.
Please note, if you pay for your order this way, there won’t be a breakdown of payment methods used on your order confirmation email.
How do I pay using Clearpay?
To pay using Clearpay, your order must be between £25-800.
When you get to checkout, click ‘change’ under payment type and then ‘Add New Payment Method’. You’ll be redirected to the Clearpay portal where you’ll be asked to register with an email address and password. These same details can be used for any future purchases made using Clearpay.
You’ll need to provide your mobile number as Clearpay may need to contact you. You’ll also need to provide your email address so that Clearpay can send your payment schedule.
Clearpay use this information to keep you up to date on any payments or refunds that are due, so it’s important the details you provide us with are correct.
Please note, if you’ve paid using Clearpay, you won’t be able to cancel your order once you’ve placed it.
When will I receive my payment schedule?
You’ll be asked to pay the first of 4 instalments once you’re logged into the Clearpay Portal at checkout.
Instalments 2, 3 and 4 will automatically be collected from the debit or credit card you selected at checkout every 2 weeks.
You’ll receive a reminder from Clearpay 2 days before each instalment is collected. If you miss one of your scheduled payments, simply log in to your App or online and click PAY NOW next to your “overdue payment”. You’ll have until 11pm the next day to make a missed payment before being charged any late fees.
You can pay off the balance of your order early with the ‘PAY NOW’ feature in the Clearpay app.